Terms & Conditions

Effective Date: 16 April 2025    Last Updated: 16 April 2025

Please read these Terms & Conditions carefully before using our Website or engaging our services. By accessing the Website or submitting an enquiry, you agree to be bound by these Terms.

1. About Us

These Terms & Conditions (“Terms”) govern your use of the website located at linvex.ai (the “Website”) and any services provided by Linvex Solutions Ltd (“we”, “us”, “our”), a company registered in England and Wales, trading as Linvex.

• Registered Office: 50 Salisbury Road, London, TW4 6JQ
• Contact: info@linvex.ai

2. Acceptance of Terms

By accessing or using the Website, submitting an enquiry, or engaging us to provide services, you confirm that you:

• Are at least 18 years of age or acting on behalf of an authorised legal entity;
• Have the legal capacity to enter into a binding agreement;
• Accept and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use the Website or engage our services.

3. Our Services

Linvex Solutions Ltd provides technology and digital services to businesses, including but not limited to:

• Custom software development and SaaS solutions
• AI agent design, development, and deployment
• Business automation and systems integration
• Growth, marketing, and digital strategy
• Mobile application development

The Website is intended to provide general information about our services. It does not constitute an offer, warranty, or guarantee of any specific outcome.

All service engagements are subject to a separate written agreement, statement of work, or proposal agreed between the parties (“Service Agreement”). In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall prevail.

4. Enquiries and Proposals

Submitting an enquiry through the Website or by email does not create a contract or obligation on either party.

Where we provide a proposal or quotation in response to an enquiry, such proposal:

• Remains valid for 14 days from the date of issue unless otherwise stated;
• Is subject to acceptance of these Terms and any accompanying Service Agreement;
• Does not constitute a binding offer until countersigned by an authorised representative of Linvex Solutions Ltd.

5. Pricing and Payment

We do not publish standard pricing on the Website. All fees are quoted on a tailored basis following an initial consultation and scoping of requirements.

Unless otherwise agreed in writing in a Service Agreement:

• Invoices are due within 14 days of the invoice date;
• We reserve the right to charge interest on overdue amounts at the rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998;
• All prices are exclusive of VAT, which will be charged at the prevailing UK rate where applicable;
• We reserve the right to suspend service delivery where payment remains outstanding beyond agreed terms.

6. Intellectual Property

6.1 Our Property

All content on the Website — including text, graphics, logos, icons, images, code, and design — is the intellectual property of Linvex Solutions Ltd or its licensors and is protected by UK and international copyright law. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.

6.2 Deliverables Under Service Agreements

Ownership of deliverables produced under a Service Agreement will be governed by the terms of that agreement. Unless otherwise agreed in writing, all intellectual property rights in deliverables vest in Linvex Solutions Ltd until full payment has been received, at which point ownership transfers to the client as specified in the Service Agreement.

6.3 Client Materials

By providing us with any content, data, or materials for use in delivering services, you grant us a non-exclusive, royalty-free licence to use those materials solely for the purpose of delivering the agreed services.

7. Confidentiality

Each party agrees to keep confidential any information disclosed by the other party that is identified as confidential or that ought reasonably to be considered confidential given its nature and the circumstances of disclosure.

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available other than through a breach of these Terms;
• Was already known to the receiving party prior to disclosure;
• Is independently developed by the receiving party without reference to the confidential information;
• Is required to be disclosed by law, regulation, or court order.

Confidentiality obligations survive termination of any engagement for a period of three (3) years.

8. Disclaimers and Limitation of Liability

8.1 Website Disclaimer

The Website and its content are provided “as is” and for general information purposes only. We make no representations or warranties, express or implied, as to the accuracy, completeness, or suitability of the information on the Website. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. Access to the Website may be suspended or withdrawn at any time without notice.

8.2 Service Outcomes

We do not guarantee specific outcomes, results, or performance metrics from our services. Outcomes depend on factors including client cooperation, third-party tools, and market conditions, many of which are outside our control.

8.3 Limitation of Liability

To the fullest extent permitted by applicable law:

• Our total liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.
• We shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits, revenue, data, business, or goodwill, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded under UK law.

9. Data Protection

Our collection and use of personal data in connection with the Website and our services is governed by our Privacy Policy, which is incorporated into these Terms by reference. Where we process personal data on your behalf in the course of delivering services, we will do so in accordance with a Data Processing Agreement (DPA) as required under UK GDPR.

10. Acceptable Use

You agree not to use the Website to:

• Violate any applicable law or regulation;
• Transmit any unsolicited commercial communications (spam);
• Introduce viruses, malware, or other malicious code;
• Attempt to gain unauthorised access to any part of the Website or its underlying systems;
• Scrape, harvest, or extract data from the Website using automated tools without our prior written consent;
• Make false or misleading representations about your identity, affiliation, or intentions.

We reserve the right to restrict or terminate access to the Website for any user who violates these provisions.

11. Third-Party Links and Services

The Website may contain links to third-party websites or refer to third-party tools and platforms. These links are provided for convenience only. We do not endorse or assume responsibility for the content, policies, or practices of any third-party site or service. Your use of third-party services is at your own risk and governed by those third parties’ own terms.

12. Termination

We reserve the right to terminate or suspend access to the Website, or to terminate a service engagement, where:

• You have materially breached these Terms or a Service Agreement;
• You have engaged in fraudulent or unlawful conduct;
• Payment obligations have not been met after reasonable notice.

Upon termination, any provisions of these Terms that by their nature should survive (including Sections 6, 7, 8, and 14) shall continue in full force and effect.

13. Amendments to These Terms

We reserve the right to update or amend these Terms at any time. The “Last Updated” date will reflect the most recent version. Continued use of the Website following any update constitutes acceptance of the revised Terms.

For active service engagements, material changes to Terms will be communicated in writing and will not take effect without your express agreement.

14. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

15. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and Linvex Solutions Ltd with respect to their subject matter. They supersede all prior agreements, representations, or understandings, whether written or oral, relating to the same subject matter.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

16. Contact Us

• Email: info@linvex.ai
• Website: linvex.ai
• Company: Linvex Solutions Ltd, 50 Salisbury Road, London, TW4 6JQ