01About these terms
linvex.ai and its subdomains (the "site"), including the AI assistant, are operated by Linvex Solutions Limited ("Linvex", "we", "us", "our"), a company registered in England and Wales under company number 17048922, with its registered office at Vista Business Centre, 50 Salisbury Road, London, TW4 6JQ. You can contact us at info@linvex.ai.
If you do not agree to these terms, you must not use the site. If you use the site on behalf of a business, you confirm that you have authority to accept these terms for it, and "you" includes that business.
02The site is for businesses
The site and our services are offered to businesses and professionals, not to consumers. You must be at least 18 to use the site. If you use the site as a consumer, nothing in these terms affects any right you have under law that cannot be excluded or limited.
03Other terms that apply
- Privacy and cookies. Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies. They form part of these terms.
- Client work. Any services we provide are governed only by a written agreement signed by Linvex, such as a master services agreement, a statement of work or a proposal we have confirmed in writing. If that agreement conflicts with these terms, the agreement takes priority.
- No offer through the site. Nothing on the site is an offer capable of acceptance. This includes prices, timelines, service descriptions, case studies, comparisons, AI assistant replies and anything said on a call.
- Vyera. Vyera, our AI co-founder platform, is governed by its own terms at vyera.ai.
04Changes to these terms and the site
We may change these terms at any time. Changes apply from the moment they are posted on this page, so please check it each time you use the site.
We may update, suspend, restrict or withdraw the site, or any part of it, at any time and without notice. The site is free to use, and we do not guarantee that it, or any content on it, will always be available or uninterrupted.
05Acceptable use
You must not:
- 5.1use the site in any way that is unlawful or fraudulent, or for any harmful purpose;
- 5.2introduce viruses, malware or any other harmful material, or attempt to gain unauthorised access to the site, the servers it runs on or any connected system;
- 5.3carry out vulnerability scanning, penetration testing, load testing or denial-of-service attacks against the site without our written permission;
- 5.4use bots, scrapers or other automated means to access, copy or extract content from the site, except search engine and AI search crawlers that follow our robots.txt file;
- 5.5use any content from the site to train, fine-tune or evaluate AI models, or to build a dataset, except where our robots.txt file or the law permits it;
- 5.6try to manipulate, bypass or extract the instructions or safeguards of the AI assistant, including by prompt injection, or use it for purposes unrelated to finding out about Linvex and our services;
- 5.7copy, frame, mirror or republish any part of the site without our written permission;
- 5.8impersonate Linvex or any other person, or misrepresent your identity or affiliation;
- 5.9send unsolicited marketing through our forms or the AI assistant;
- 5.10submit anything unlawful, defamatory, infringing or offensive, or personal data you have no right to share.
Breaching section 5.2 or 5.3 may be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant authorities and cooperate with them, and your right to use the site will end immediately.
We may suspend or block your access to the site if we believe you have breached these terms.
06Intellectual property
We, or our licensors, own all intellectual property rights in the site and its content, including text, designs, graphics, code, the Linvex name and logos, and the names of our products, including Vyera. All rights are reserved.
You may view, download and print pages from the site to evaluate our services for your own business. You must not modify any content, remove any copyright or other notice, or use our name, logos or trade marks without our written permission.
Names and trade marks of other companies and products that appear on the site, including in comparisons, belong to their owners. They appear for identification only and do not mean those companies endorse Linvex, unless we expressly say so.
07Information on the site
Content on the site is general information. It is not professional, legal, financial or technical advice, and you must not rely on it as such.
Case studies and results describe specific past projects. Every project's outcome depends on its own circumstances, so they are not a promise of the results you will get.
Comparisons with other products and services reflect the facts we checked on the date shown on each page. Other providers change their products and prices, so confirm current details with them before relying on a comparison.
We make reasonable efforts to keep the site accurate and up to date, but we do not guarantee that any content is accurate, complete or current.
08The AI assistant
- The assistant is an AI system, not a person. Its replies are generated automatically and may be inaccurate, incomplete or out of date.
- Replies are general information only. They are not advice, a quote, an offer, a commitment or a statement of Linvex policy, and they cannot create or change a contract. Only a written agreement signed by Linvex binds us.
- Do not enter confidential information, special category personal data, passwords or payment details.
- We store and review conversations as explained in our Privacy Policy.
- You are responsible for how you use any reply.
- We may limit, suspend or end access to the assistant at any time, including where we suspect misuse.
09Enquiries, calls and assessments
Submitting an enquiry, booking a call or requesting an assessment or proposal does not create a client relationship or any obligation on you or on us. We may decline any enquiry.
Any assessment we provide without a signed agreement is for your information only and is provided as it is. Calls are booked through a third-party scheduling service, whose own terms also apply to your booking.
10Information you send us
Unless it is covered by a confidentiality agreement signed by Linvex, information you send through the site, our forms or the AI assistant is not treated as confidential. We still handle any personal data in it under our Privacy Policy.
If you send us feedback, suggestions or ideas, you grant us a perpetual, irrevocable, worldwide and royalty-free licence to use them for any purpose, with no obligation to you.
You confirm that you have the right to send us anything you send, and that our use of it as these terms allow will not infringe anyone's rights.
11Third-party links and services
The site links to, and embeds, services run by third parties, such as our booking calendar and social networks. We do not control them and are not responsible for their content, availability or practices. Their own terms and policies apply when you use them.
12Security
We do not guarantee that the site is secure or free from bugs or viruses. You are responsible for protecting your own devices, software and data, including by using up-to-date virus protection.
13Our liability
- 13.1Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
- 13.2The site and its content are provided "as is" and "as available". To the fullest extent the law allows, we exclude all conditions, warranties, representations and other terms that might otherwise apply to the site or its content, whether express or implied.
- 13.3Subject to section 13.1, we are not liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, and even if foreseeable, arising under or in connection with your use of, or inability to use, the site, or your use of or reliance on any content on it, including AI assistant replies.
- 13.4In particular, subject to section 13.1, we are not liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; loss or corruption of data; or any indirect or consequential loss or damage.
- 13.5Subject to section 13.1, if we are found liable to you despite this section, our total liability arising under or in connection with these terms and the site is limited to £100.
- 13.6This section does not apply to services provided under a written agreement signed by Linvex. That agreement sets out our liability for those services.
14Your responsibility to us
You will compensate us for all losses, liabilities, costs (including reasonable legal fees) and claims we suffer that arise from your breach of these terms or your unlawful use of the site.
15Suspension and termination
We may suspend or end your access to the site at any time, including if you breach these terms. Sections 6, 10, 13, 14, 16 and 17 continue to apply after your access ends.
16General
- Transfer. We may transfer our rights and obligations under these terms to another organisation. You may not transfer yours without our written consent.
- Third parties. No one other than you and Linvex has any right to enforce these terms, under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
- Severance. If a court finds any part of these terms invalid or unenforceable, the rest continues in full force.
- No waiver. If we do not enforce a right immediately, we can still enforce it later.
- Events outside our control. We are not responsible for any delay or failure caused by events outside our reasonable control.
- Entire terms. These terms, with our Privacy Policy and Cookie Policy, are the entire agreement between you and us about your use of the site. They do not replace any written agreement signed by Linvex.
- Language. These terms are made in English.
17Governing law and jurisdiction
These terms, and any dispute or claim (including a non-contractual dispute or claim) arising out of or in connection with them or the site, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction. If you use the site as a consumer, you may also bring proceedings in the courts of the part of the United Kingdom where you live.
18Contact us
- Company
- Linvex Solutions Limited
- Registered office
- Vista Business Centre, 50 Salisbury Road, London, TW4 6JQ
- info@linvex.ai